How to close an RCS Card Account


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To initiate the closure of your RCS Account, please follow these steps:

Contact Account Closure Department

Reach out to our dedicated Account Closure Department at 0861 729 727. Ensure you have your account number and ID number ready for verification.

Settle Your Account

Before proceeding with the closure, it’s crucial to settle your account. RCS provides multiple options for your convenience:

Call and Settle

  1. Call us at 0861 729 727.
  2. Follow the automated prompts to settle your account over the phone.

Electronic Funds Transfer (EFT)

Pay the outstanding amount on the settlement quote via EFT for a flexible and secure transaction.

In-Store Payment

Visit any RCS affiliated store and settle the outstanding amount in person. Our knowledgeable staff will assist you through the process.

Closure Request Submission

Once your account is settled, you can proceed with the closure request through one of the following channels:

Email Submission

Send your closure request to closures@rcsgroup.co.za. Ensure you provide all necessary details and attachments for prompt processing.

In-Person Submission

Visit the customer services desk at any RCS affiliated store. Our friendly staff will guide you through the closure process, ensuring all required documentation is submitted.

By following these steps, you can efficiently and effectively close your RCS Account, bringing your financial dealings with us to a satisfactory conclusion. If you have any questions or require further assistance, reach out to our customer support team at 0861 729 727. We appreciate your cooperation and look forward to assisting you in this process.

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