How do I reverse FNB eWallet


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How do I reverse FNB eWallet when sent to the wrong recipient? When you have just sent money and you realise you have sent to the wrong recipient, reversing it can be dont on the touch of your finger. Do not worry, as there is an alternative to reversing the transaction.

FNB eWallet reversal

  • Dial *120*321#
  • Choose option 4 (Send Money)
  • Choose option 5 (eWallet reversal)
  • Select the Transaction you would want to reverse.
  • Money is back in your account.
  • You may also contact the Complaints Resolution desk via email on Care@fnb.co.za, or telephone number: 087 575 9408 (Option One).

 

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