PEP Account Application and Payment


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When you decide to open a PEP account, you’re not just gaining access to an affordable clothing store; you’re stepping into a world of convenience and variety. The PEP account card extends its utility beyond PEP stores alone, allowing you to indulge in a diverse array of affiliated family stores. This unique feature not only broadens your shopping horizons but also enhances the accessibility of your purchases. It’s important to note that the PEP Account is provided by Tenacity Financial Services.

Where Can You Use a PEP Account Card?

  1. Refinery:
    • Known for its contemporary fashion catering to both men and women.
    • Your PEP account card opens the door to budget-friendly fashion without compromising on quality.
  2. Ackermans:
    • A well-established South African retailer offering family clothing and essential home products.
    • Shop for quality items at prices that won’t strain your budget with your PEP account card.
  3. Tekkie Town:
    • The ultimate destination for footwear enthusiasts.
    • A diverse selection of shoes, sneakers, and accessories is at your fingertips with your PEP account card.
  4. Dunns:
    • A reputable South African clothing brand specializing in stylish and comfortable apparel.
    • Your PEP account card ensures a more convenient and budget-friendly shopping experience at Dunns.
  5. Shoe City:
    • A paradise for shoe enthusiasts, offering an extensive range of footwear options for the entire family.
    • Explore collections and find the perfect pair with the convenience of your PEP account card.

Shopping at these affiliated family stores not only provides flexible payment options but also unlocks the potential for discounts and promotions. Keep an eye out for special offers to maximize your savings while enjoying a convenient and budget-friendly shopping experience with your PEP account card.

PEP Account Online Application: Simple Steps to Convenience

Opening a PEP account is quick and easy, and you can apply either online or in-store.

Online Application:

  1. Visit the PEP website and click on the “Apply for an Account” button.
  2. Fill out the online application form, providing personal information, income details, and contact information.
  3. Have your barcoded ID and proof of income (latest 3 months) ready.

In-Store Application:

  1. Visit any PEP store and ask a salesperson to assist you with the account application.
  2. Fill out a paper application form with the same information required for an online application.
  3. Bring your barcoded ID and proof of income (latest 3 months).

Keep in mind that the acceptance of your application is dependent on your affordability assessment.

Proof of Income Requirements: Ensure You Meet the Criteria

Before applying for a PEP account, make sure you meet the following requirements:

  • You must be at least 18 years old.
  • You must be a South African citizen or permanent resident.
  • You must have a valid South African ID number.
  • You must have a regular income.
  • You must have a good credit history.

PEP Account Contact Details: Your Queries Addressed

If you have any questions or need assistance with your PEP account application, feel free to get in touch with PEP Customer Care:

  • Call PEP Customer Care at 0860 737 000.
  • Email them at pep@tenacityinc.co.za.
  • Reach out on WhatsApp at 0860 737 000.

PEP Account Balance Check: Manage Your Finances Effectively

Manage your PEP account through various self-service channels:

  • USSD: Check your PEP Account balance, apply for a credit limit increase, and more by dialing 1203012# (network rates apply).
  • Voice Prompts (IVR): Dial 0860 737 000, select the PEP account Card option, and follow the voice prompts. Have your card and ID number ready.

PEP Stores Lay-Bye: Flexible Payment Options

With PEP Lay-Bye, you can visit your nearest PEP store, bring your ID, and make a recommended 15% deposit (any amount is acceptable). You have four months to pay the lay-by in full; otherwise, the product returns to stock, and you receive a refund. You can cancel your lay-by at any point within the four-month period and receive a full refund without any admin fees. Lay-bys are available to individuals under 18, as long as they possess a valid ID or legal form of identification.

PEP Stores Head Office Contact Details: For Inquiries and Information

For more information or inquiries, you can reach out to PEP Stores’ Head Office. Additionally, you can consider opening a Dunns Account Online or find PEP Stores’ locations in Pretoria.

If you’re a regular PEP shopper, opening a PEP account is definitely worth considering. It not only provides a convenient way to finance your purchases but also allows you to earn rewards while you shop. Please keep in mind that PEP may request additional documentation to support your application, such as proof of income or residence.

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